Rowdy
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Data Depot related service disruption
We’re investigating an issue affecting access to Data Depot services following a network change made at 11:00 AM ET. Users may see a brief outage or stalled connections while we work to restore normal service. Our teams are actively investigating, an...
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Depot service disruption impacting schedulers
We are currently experiencing a service disruption affecting Depot. The issue reoccurred after our earlier restoration, and engineers are actively investigating. Schedulers on Negishi, Rowdy, Gautschi, Bell, Scholar, and Gilbreth remain paused to pre...
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Depot issue impacting multiple schedulers
We are currently experiencing an issue affecting Data Depot. Engineers are actively investigating, and we will provide an update as soon as more information is available. Schedulers have been paused on Negishi, Rowdy, Gautschi, Bell, Scholar, and Gil...
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Brief Data Depot disruption, community cluster scheduling paused and restored
RCAC experienced a disruption in service on the Data Depot storage system this evening, which required us to temporarily pause job scheduling on the community clusters. The issue has been resolved, schedulers have been resumed.
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Data Depot storage issue, cluster operations currently paused
We are investigating an issue with the Data Depot storage system that is impacting dependent services. Users may see failures connecting via Windows/Samba and jobs are affected because all clusters are currently paused while recovery work proceeds. O...
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Kernel Upgrade on Clusters Nodes
We are performing rolling reboots on all login and compute nodes for critical kernel upgrades. Nodes will reboot in stages, so resources remain available.
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RCAC Maintenance Complete – All Systems Available
The ongoing RCAC maintenance originally scheduled to conclude at 5:00 PM today (Thursday, April 23) has been extended. The new expected completion time is 9:00 PM tonight, Thursday, April 23. All RCAC systems and Research Network services will remain...
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Data Depot is up, but some operations may be slower than normal while recovery work continues
Data Depot is currently experiencing degraded performance. Service is available, but background recovery processes are still running and may slow access to Depot. Our team is continuing to monitor the system and work toward full restoration.
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Data Depot is currently unavailable
We are currently experiencing an unplanned outage affecting Data Depot. Engineers are actively working to restore service, but there is no ETA to share yet. We will provide updates as soon as more information is available.
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Power Outage Impacting Multiple Clusters — Recovery Underway
At approximately 6:00 AM EDT, a power outage impacted systems in the Math Data Center. Most services have now been restored. Due to the outage, some jobs on Gilbreth did not requeue automatically. Users should check the status of any jobs that were r...
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Data Depot Filesystem issue: Scheduling Resumed
An internal portion of the Data Depot filesystem is currently offline, as a result, all scheduling has been paused until this issue is resolved. Impact to you Attempts to read files that are on the affected storage may result in error messages Our IT...
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We are currently investigating network performance issues affecting network traffic. Impact To You: At this time, you may notice latency or brief disruptions when accessing certain on-campus or external resources, especially during peak usage periods...
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Globus access to Depot degraded; slow Depot logins and Depot access on clusters
Users of Data Depot on RCAC clusters are currently experiencing degraded performance, and some Globus transfers to and from Depot are failing or running slowly. In addition, some users may see slow Globus logins or be temporarily unable to log in to...
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Research Computing Holiday Break
Research Computing personnel will observe the university winter break from 12:00am EST on 12/23/25 and will resume normal business hours on January 5th, 2026 During this time, Research Computing services will continue to be available, but all staff...
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Today, RCAC user management systems sent incorrect email messages to many faculty partners and their resource managers. Please ignore any recent email about expirations or removals. You may verify who has access to your resources through our site www...
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Resources down due to power event
Update 3:40PM, EDT: All systems have been returned to full service and queues are accepting new jobs. Update: 3:00PM, EDT: Systems returning but queues are still paused on all clusters except for Bell and Hammer. Some clusters are waiting for full co...
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Account Provisioning and Access Issues
We’re currently seeing some delays with account provisioning and access for RCAC systems. The issue stems from upstream systems outside of our direct control. Please report any access issues to us as soon as you encounter them so we can assist and tr...
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RCAC systems are experiencing networking related issues that impact access to some destinations on the Internet. We are actively monitoring the situation and working to resolve the disruptions as quickly as possible. During this time, you may encount...
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Power outage impacting multiple clusters
Due to a campus-wide power outage, the Anvil, Negishi, Rowdy, and Scholar clusters experienced an unscheduled reboot at Friday, April 4th, 2025 at 8:30am EDT. Engineers are currently diagnosing the impacted nodes and bringing services back online. If...
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Staff Availability and Coffee-Hour Schedule
Research Computing personnel, including a significant number of the support staff, will be attending the SC24 conference on the week of November 18th. There are no planned reductions in service and staff will continue to monitor the ticketing system...