Geddes
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Today, RCAC user management systems sent incorrect email messages to many faculty partners and their resource managers. Please ignore any recent email about expirations or removals. You may verify who has access to your resources through our site www...
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Resources down due to power event
Update 3:40PM, EDT: All systems have been returned to full service and queues are accepting new jobs. Update: 3:00PM, EDT: Systems returning but queues are still paused on all clusters except for Bell and Hammer. Some clusters are waiting for full co...
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Account Provisioning and Access Issues
We’re currently seeing some delays with account provisioning and access for RCAC systems. The issue stems from upstream systems outside of our direct control. Please report any access issues to us as soon as you encounter them so we can assist and tr...
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RCAC systems are experiencing networking related issues that impact access to some destinations on the Internet. We are actively monitoring the situation and working to resolve the disruptions as quickly as possible. During this time, you may encount...
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RCAC License Server Maintaince
Update: Tuesday, February 11th, 2025 at 6:12pm EST This is a reminder that the RCAC license server will be unavailable on today from 11:00 AM to 11:30 AM EST for scheduled maintenance. Licenses hosted by RCAC will be unavailable for checkout for the...
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Research Computing Holiday Break
Research Computing personnel will observe the university winter break from 12:00am EST on Monday, December 23rd, 2024, and will resume normal business hours on Thursday, January 2nd, 2025. During this time, Research Computing services will continue...
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Staff Availability and Coffee-Hour Schedule
Research Computing personnel, including a significant number of the support staff, will be attending the SC24 conference on the week of November 18th. There are no planned reductions in service and staff will continue to monitor the ticketing system...
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Campus power outage affecting multiple clusters
Shortly before 9:00AM eastern time, many RCAC clusters experienced a power interruption which interrupted some work due to a campus power outage. UPDATE: Engineers have arrived on campus and found additional impacts from today's power interruption. S...
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New data storage options for cloud workflows now available with RCAC
The Rosen Center for Advanced Computing (RCAC) has recently upgraded the data storage options available to researchers. Thanks to a grant awarded through the National Science Foundation’s Campus Cyberinfrastructure (CC*) program, RCAC now offers stor...
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In-person Coffee-Hour Consultation Location Change
Our in-person consulting hours (a.k.a. "coffee hour") location will be changing effectively immediately. RCAC staff have offered in-person consulting at the Convergence Center on campus downstairs in the lobby (and/or cafe area) for more th...
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Clusters Bell, Geddes and Gilbreth experiencing outages as of 4PM Tuesday March 12th. Engineers are working to resolve the problem. Access to these clusters is impacted and running jobs may have stopped. We will provide an update Tuesday March 12th a...
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The Geddes cluster began experiencing networking issues around 9:00am EST. Engineers have identified the issue and are working to bring Geddes back to service. Deployments may be in a degraded state during this time. We will provide an update by 3:00...
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Research Computing Holiday Break
Research Computing personnel will observe the university winter break from 8:00am EST on Friday, December 22nd, 2023 , and will resume normal business hours on Tuesday, January 2nd, 2024. During this time, Research Computing services will continue...
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Potential Ticket Response Delays
As the holiday season approaches, we want to inform you about potential delays in our ticket response times until the end of this year. Our support team is currently working with reduced staff, impacting our ability to respond promptly. Additionally...
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Multiple clusters have been powered off in MATH G109 datacenter due to a water issue in the building. Affected systems are Bell, Brown, Geddes, Gilbreth and Negishi. We will provide an update by 5:00 PM today.
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Update to Coffee-Hour Consultation Schedule
A few announcements for the RCAC community regarding our regular Coffee-Hour Consultation services. Support staff will be unavailable both today (Monday) and tomorrow (Tuesday) because of other scheduled events. Notably, tomorrow is our Annual Cyberi...
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Data Depot degraded performance on RCAC clusters
Users of Data Depot on RCAC clusters are currently experiencing significant performance degradation. The symptoms manifest as delays in listing or accessing files in /depot, significant lags in terminal sessions (especially if you have Data Depot in...
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Hello, PurdueIT is replacing our ticketing system, Footprints, with a new product called Team Dynamix (TDX). Email to rcac-help@purdue.edu will begin to forward to the TDX environment effective Wednesday, July 12, 2023. You may notice a difference in...
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BoilerKey Transition to Purdue Login
Overnight on June 26-27th (Monday-Tuesday), all Purdue systems which use BoilerKey, including RCAC clusters and other systems, will switch to the new Purdue Login. For more information about this change, please see the following documentation: https:...
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The Geddes cluster began experiencing issues overnight. Engineers are currently diagnosing the issue and are working to identify a fix. Workloads will be unavailable while this issue is being addressed. We will provide an update by 12 PM.