Data Depot
-
Scheduled RCAC Maintenance – April 22–23 (All Systems and Research Network Unavailable)
Dear Research Computing Community, As part of the ongoing effort to upgrade data center capacity for future computing needs, maintenance is scheduled from Wednesday, April 22 at 6 AM through Thursday, April 23 at 5 PM. This will affect all RCAC syste...
-
Data Depot is up, but some operations may be slower than normal while recovery work continues
Data Depot is currently experiencing degraded performance. Service is available, but background recovery processes are still running and may slow access to Depot. Our team is continuing to monitor the system and work toward full restoration.
-
Data Depot is currently unavailable
We are currently experiencing an unplanned outage affecting Data Depot. Engineers are actively working to restore service, but there is no ETA to share yet. We will provide updates as soon as more information is available.
-
Temporary Impact to Data Depot Operations
We’re currently investigating an issue affecting IO operations to the Data Depot. Our monitoring has detected that the primary storage disks used for data writes are nearing capacity, which is causing IO failures for jobs writing to the Depot. To pre...
-
Data Depot Filesystem issue: Scheduling Resumed
An internal portion of the Data Depot filesystem is currently offline, as a result, all scheduling has been paused until this issue is resolved. Impact to you Attempts to read files that are on the affected storage may result in error messages Our IT...
-
Unscheduled Data Depot Service Outage
RCAC’s Data Depot storage system is currently unavailable. Our team is actively investigating and working to restore service as quickly as possible. We will provide updates as the situation develops and once service is fully restored. We appreciate y...
-
We are currently investigating network performance issues affecting network traffic. Impact To You: At this time, you may notice latency or brief disruptions when accessing certain on-campus or external resources, especially during peak usage periods...
-
Globus access to Depot degraded; slow Depot logins and Depot access on clusters
Users of Data Depot on RCAC clusters are currently experiencing degraded performance, and some Globus transfers to and from Depot are failing or running slowly. In addition, some users may see slow Globus logins or be temporarily unable to log in to...
-
Unscheduled Cluster & Data Depot Outage
Data Depot and clusters began experiencing issues around 8:00AM EST. Engineers are currently diagnosing the issue and are working to identify a fix. Job scheduling has been paused while this issue is being addressed. We will provide an update by 2:00...
-
Research Computing Holiday Break
Research Computing personnel will observe the university winter break from 12:00am EST on 12/23/25 and will resume normal business hours on January 5th, 2026 During this time, Research Computing services will continue to be available, but all staff...
-
The Data Depot storage system began experiencing issues starting around 4:30pm EDT today. Engineers are currently diagnosing the issue and are working to identify a fix. Job scheduling has been paused while this issue is being addressed. We will prov...
-
Data Depot V3 Storage Migration
Beginning Thursday, October 30, the Data Depot storage system will resume migration to Depot V3. While this work is not expected to cause downtime, users may experience slower access or intermittent performance issues while this work is in progress....
-
Third generation of Data Depot Filesystem Storage Service is now online!
The Rosen Center for Advanced Computing (RCAC) is excited to announce that its Data Depot Storage Service has received an upgrade and is available for researchers. This is the third generation of the Data Depot filesystem, which offers research group...
-
Edit: The Data Depot file system has returned to full service and scheduling has resumed on all clusters. The Data Depot storage system began experience issues starting around 9am EDT this morning. Engineers are currently diagnosing the issue and ar...
-
Edit: Data Depot functionality has been restored. The Data Depot file system began experiencing issues with writes around 2:30pm EDT. The data migration process currently ongoing from Data Depot 2 to Data Depot 3 ran into an unexpected problem. Engi...
-
Account Provisioning and Access Issues
We’re currently seeing some delays with account provisioning and access for RCAC systems. The issue stems from upstream systems outside of our direct control. Please report any access issues to us as soon as you encounter them so we can assist and tr...
-
RCAC systems are experiencing networking related issues that impact access to some destinations on the Internet. We are actively monitoring the situation and working to resolve the disruptions as quickly as possible. During this time, you may encount...
-
Unscheduled Storage Permissions Outage
Data Depot and other group-restricted spaces began experiencing issues with file permissions around 5pm. Users will notice a "permission denied" error when attempting to access spaces they normally would be able to read based on their unix...
-
Data Depot began experiencing issues with file permissions around 8pm this evening that has since resolved itself. Users will have noticed a "permission denied" error when attempted to access spaces they normally would be able to read based...
-
Research Computing Holiday Break
Research Computing personnel will observe the university winter break from 12:00am EST on Monday, December 23rd, 2024, and will resume normal business hours on Thursday, January 2nd, 2025. During this time, Research Computing services will continue...