Online
- User Guides contain numerous examples for running jobs and common applications.
- Training Materials for our regularly offered training sessions are posted here.
Tickets
How to send:
- As ACCESS users, please go to ACCESS Help Desk.
- As NAIRR users, please go to NAIRR Ticket Portal.
To help us respond, please include:
- Your username (starting with x-)
- Copy and paste or screenshot of any error messages
- Job IDs (if applicable)
Consultation
Anvil Support Hour, the one-to-one consultation sessions, happens at 2pm-3pm (EST) every Thursday via Zoom beginning on March 14, 2024. Anvil users can bring questions to Anvil Support Hour and have direct conversations with Anvil support team. Topics for the conversations can be:
- Account and allocation on Anvil
- Running jobs on Anvil
- Software installation on Anvil
- Much more...
Reserve your 20-minute time slot now! There are 3 spots every week. If you cannot find the available time slot for the current week, check back next week as the quota will be updated at 10am (EST) every Thursday! The Zoom meeting information will be sent after you complete the registration. REGISTER HERE