Weber
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BoilerKey Transition to Purdue Login
Overnight on June 26-27th (Monday-Tuesday), all Purdue systems which use BoilerKey, including RCAC clusters and other systems, will switch to the new Purdue Login. For more information about this change, please see the following documentation: https:...
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Hello, PurdueIT is replacing our ticketing system, Footprints, with a new product called Team Dynamix (TDX). Email to rcac-help@purdue.edu will begin to forward to the TDX environment effective Wednesday, July 12, 2023. You may notice a difference in...
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Update to Coffee-Hour Consultation Schedule
A few announcements for the RCAC community regarding our regular Coffee-Hour Consultation services. Support staff will be unavailable both today (Monday) and tomorrow (Tuesday) because of other scheduled events. Notably, tomorrow is our Annual Cyberi...
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The Weber cluster will be unavailable beginning Wednesday, September 27th, 2023 at 8:00am for a scheduled maintenance. The cluster will return to full production by Wednesday, September 27th, 2023 at 5:00pm. During this time, Weber will have additio...
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Potential Ticket Response Delays
As the holiday season approaches, we want to inform you about potential delays in our ticket response times until the end of this year. Our support team is currently working with reduced staff, impacting our ability to respond promptly. Additionally...
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Research Computing Holiday Break
Research Computing personnel will observe the university winter break from 8:00am EST on Friday, December 22nd, 2023 , and will resume normal business hours on Tuesday, January 2nd, 2024. During this time, Research Computing services will continue...
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Weber Cluster Emergency Maintenance
The weber cluster will be unavailable beginning Tuesday, February 6th, 2024 at 1:30PM EST. The cluster will return to full production by Tuesday, February 6th, 2024 at 5:00PM. During this time a failed disk will be replaced on Weber. Any jobs which r...
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The Weber cluster will be unavailable beginning Wednesday, March 20th 2024 at 8:00am for a scheduled maintenance. The cluster will return to full production by Wednesday, March 20th at 5:00pm. During this time, Weber will have minor operating system...
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Note that the Purdue VPN has changed Beginning May 18, users will be able to access Purdue’s Virtual Private Network (VPN) by logging in with their Purdue career account password. Entering ‘password,push’ will not be required but is still an option....
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Weber VPN maintenance 2024-06-07
At 7:00am on Friday June 7th, 2024, the Weber VPN will be undergoing an out of band update to address a bug in the previous scheduled update that has been causing connectivity issues for some users. No action by users needs to be taken. While no do...
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In-person Coffee-Hour Consultation Location Change
Our in-person consulting hours (a.k.a. "coffee hour") location will be changing effectively immediately. RCAC staff have offered in-person consulting at the Convergence Center on campus downstairs in the lobby (and/or cafe area) for more th...
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At 8:00am on Thursday September 19th, 2024, the Weber VPN (REED VPN) will be undergoing a software version change to address a bug that has been causing connectivity issues for some users. No action by users needs to be taken. While no downtime is an...
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Campus power outage affecting multiple clusters
Shortly before 9:00AM eastern time, many RCAC clusters experienced a power interruption which interrupted some work due to a campus power outage. UPDATE: Engineers have arrived on campus and found additional impacts from today's power interruption. S...
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The Weber cluster will be unavailable Wednesday, October 23, 2024 at 8:00am EDT for scheduled maintenance. The cluster will return to full production by %enddatetime%. During this time, Weber will have its operating system and application stack upgra...
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Staff Availability and Coffee-Hour Schedule
Research Computing personnel, including a significant number of the support staff, will be attending the SC24 conference on the week of November 18th. There are no planned reductions in service and staff will continue to monitor the ticketing system...
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Research Computing Holiday Break
Research Computing personnel will observe the university winter break from 12:00am EST on Monday, December 23rd, 2024, and will resume normal business hours on Thursday, January 2nd, 2025. During this time, Research Computing services will continue...
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Unscheduled Storage Permissions Outage
Data Depot and other group-restricted spaces began experiencing issues with file permissions around 5pm. Users will notice a "permission denied" error when attempting to access spaces they normally would be able to read based on their unix...
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From 5:00pm to 7:00pm on Tuesday, January 21st, 2025, the Weber VPN (REED VPN) will be undergoing a regular software upgrade. No actions need to be taken by users. While no cluster downtime is anticipated, users may experience their connection resett...
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RCAC License Server Maintaince
Update: Tuesday, February 11th, 2025 at 6:12pm EST This is a reminder that the RCAC license server will be unavailable on today from 11:00 AM to 11:30 AM EST for scheduled maintenance. Licenses hosted by RCAC will be unavailable for checkout for the...
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Marina License Server Maintenance
Purdue IT's Marina license server will be unavailable on Wednesday, March 19th, 2025 from 7:00am EDT to 9:00am EDT for scheduled maintenance. During this time, the server will undergo an operating system upgrade. Licenses hosted on Marina will be una...