Hammer
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Work continues on bringing Hammer back to normal operation. Engineers have identified the source of the problem and are currently working to find a solution. We will provide another update by 3pm today.
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Hammer Community Cluster and CMS Storage Cluster Maintenance
The Hammer community cluster and CMS storage cluster will be unavailable beginning at Tuesday, July 23rd, 2019 at 8:00am EDT, for scheduled maintenance. The cluster will return to full production by Tuesday, July 23rd, 2019 at 5:00pm. During this tim...
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Unscheduled research homes outage affecting all clusters
All clusters began experiencing issues with the home file system around 12:30pm EDT. Engineers are currently diagnosing the issue and are working to identify a fix. Job scheduling has been paused while this issue is being addressed. We will provide a...
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Unscheduled power outage affecting Brown and Hammer
The Brown and Hammer clusters experienced a partial power outage overnight which caused them to operate at a reduced capacity. Engineers are currently diagnosing the issue and are working to identify a fix. Job scheduling has been paused while this...
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Update: Hammer Cluster Maintenace
Update: As of 9:45am, the Hammer cluster has been returned to normal service. Job queues have been enabled and job scheduling has been resumed. We apologize for the disruption of service. Please report any issues to rcac-help@purdue.edu. Original: Th...
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Update: The Hammer Cluster maintenance is complete and the cluster is back in service. Original: The Hammer cluster will be unavailable beginning on Tuesday, February 11th, 2020 at 8:00am, for scheduled maintenance. The cluster will return to full pr...
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Unscheduled Outage to Multiple Systems
Hammer, Scholar, Snyder, WCERES, WSC Hadoop, and Data Depot began experiencing issues with networking around 10:00am EST. Engineers are currently diagnosing the issue and are working to identify a fix. We will provide an update by 1:00pm if the issue...
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Hammer Frontends partial outage
Dear Hammer, Tier-2 users, As you may have noticed, one of the Hammer front-end machines was off in the last few days due to hardware failure. That caused several transient outages of the Remote Desktop and Jupyter Hub services. As of 2pm yesterday,...
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Research Computing Offers Remote Consulting
In response to the unprecedented situation we find ourselves in, Research Computing announced on March 12th that our staff will continue to provide in-depth consulting service to researchers via video conference or screen sharing. We are currently o...
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Unscheduled Data Depot outage on the clusters
The Brown, Gilbreth, Halstead, Hammer, Rice, Scholar, Snyder, and Workbench clusters began experiencing issues with connection to Data Depot filesystem around 5:00pm EDT on Friday, April 17th, 2020. Engineers are currently diagnosing the issue and ar...
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Running Jobs on Community Clusters While Data Depot is Unavailable
Since Friday, April 17, the Research Data Depot filesystem has been unavailable on community cluster systems due to an ongoing filesystem verification. While we don't believe there is any danger of data loss, the filesystem verification will continu...
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Engineering Computing Network (ECN) has reported an outage on the software license servers for ITaP Research Computing systems that are hosted by ECN. ITaP Research Computing cluster job scheduling is not affected by the outage, but licenses for soft...
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Research Computing Continues to Offer Remote Consulting and Training
In response to the unprecedented situation we find ourselves in, Research Computing started to provide in-depth consulting service to researchers via video conference or screen sharing in March, 2020. We are currently offering six 30-minute slots e...
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BoilerKey and SSH Key Login to Clusters FAQ
As explained in the news article on Requiring BoilerKey or SSH key authentication on Community Clusters, all clusters will now be requiring BoilerKey or SSH key authentication in order to log in to them, effective mid-August 2020. Here are some comm...
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As of 12:30pm EDT all the clusters are back in production. If your job crashed during the outage, please resubmit it. We are currently experiencing an outage across the community clusters (Brown, Gilbreth, Halstead, Hammer, Rice, Scholar, Snyder, WC...
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Requiring BoilerKey or SSH key authentication on Community Clusters
During Aug 17-20th, 2020, due to immediate security concerns, we will be changing community cluster access to require BoilerKey two-factor authentication (2FA) for all direct SSH or Thinlinc desktop access to each cluster and will no longer support p...
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Bell, Halstead, Hammer and CMS Clusters Maintenance
The Bell, Halstead, Hammer and CMS clusters will be unavailable Tuesday, November 3, 2020 at 8:00am EST for scheduled maintenance. The clusters will return to full production by %enddatetime%. During this time, the clusters will have their operating...
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Home and Applications Filesystem Maintenance - All Clusters
Most of the research computing clusters (Brown, Gilbreth, Halstead, Hammer, Rice, Scholar, Snyder, WCERES, Workbench, and WSC Hadoop) as well as some other minor systems will be unavailable beginning at Tuesday, November 3rd, 2020 at 9:00am EST, for...
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Research Computing Holiday Break
Research Computing personnel will observe the university winter break from 5:00pm EST EST on Friday, December 18th, 2020, and will resume normal business hours on Monday, January 4th, 2021. During this time, Research Computing services will continue...
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Access to RCAC Resources During ITaP Central Authentication Outage
On Sunday, December 27th, 2020, ITaP staff will perform major upgrades to the central authentication infrastructure. All applications that require logging in with BoilerKey or Career Account credentials will be unavailable Sunday, December 27, 2020 f...