Data Depot
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Unscheduled Bell, Brown, Gilbreth, Halstead, Hammer, Scholar, and Data Depot outage
The Bell, Brown, Gilbreth, Halstead, Hammer, Scholar, and Data Depot cluster began experiencing issues with Data Depot mounting around 7:00am EDT. Engineers are currently diagnosing the issue and are working to identify a fix. Job scheduling has been...
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Unscheduled Data Depot and community clusters outage
At about 9:30am EDT, Data Depot servers started experiencing a ramping high load. Coupled with an ongoing scaling issues with the metadata subsystem, this caused Data Depot to become increasingly unresponsive for both community clusters and network d...
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Intermittent Access Failures on Data Depot
As of Thursday, June 17th, 2021 at 11:00am EDT, users of community clusters may experience intermittent "permission denied" errors while trying to access their files on Data Depot. Errors may come and go, and may appear on both login and c...
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Data Depot Hardware Replacement and Migration
On Tuesday, May 11, 2021 at 5:00pm EDT, the Data Depot storage service will be unavailable while it will be transitioned to new hardware. All Depot access methods (SCP/SFTP, Windows network drives, Globus, NFS exports, direct mounts on Research Compu...
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The following are highlights and answers to frequently asked questions about the Data Depot Hardware Replacement and Migration. My Data Depot space is so slow after the migration! UPDATE: October 8, 2021: As of October 7, the back-ordered metadata su...
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The Data Depot storage server began experiencing issues around 3:00pm EST on Thursday, February 4th, 2021. Engineers are currently diagnosing the issue and are working to identify a fix. Job scheduling has been paused on all clusters while this issue...
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Access to RCAC Resources During ITaP Central Authentication Outage
On Sunday, December 27th, 2020, ITaP staff will perform major upgrades to the central authentication infrastructure. All applications that require logging in with BoilerKey or Career Account credentials will be unavailable Sunday, December 27, 2020 f...
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Research Computing Holiday Break
Research Computing personnel will observe the university winter break from 5:00pm EST EST on Friday, December 18th, 2020, and will resume normal business hours on Monday, January 4th, 2021. During this time, Research Computing services will continue...
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Research Computing Continues to Offer Remote Consulting and Training
In response to the unprecedented situation we find ourselves in, Research Computing started to provide in-depth consulting service to researchers via video conference or screen sharing in March, 2020. We are currently offering six 30-minute slots e...
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The Data Depot storage system began experiencing issues with No space left on device error messages around 10:30am EDT. Engineers are currently diagnosing the issue and are working to identify a fix. Job scheduling on community clusters has been paus...
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Unscheduled Data Depot windows network drive outage
Since Friday, April 17, the Research Data Depot filesystem has been unavailable on community cluster systems, but remained available through other means of access (such as Windows Network Drive). Around 9:00am EDT on Tuesday, April 21st, 2020, the D...
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Research Computing Offers Remote Consulting
In response to the unprecedented situation we find ourselves in, Research Computing announced on March 12th that our staff will continue to provide in-depth consulting service to researchers via video conference or screen sharing. We are currently o...
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Research Computing COVID-19 Preparedness
On March 10, 2020 President Daniels and Provost Akridge announced that in-person instruction at Purdue will move to online to mitigate risks from the COVID-19 virus. This article will highlight the impact of this change to day-to-day life on campus o...
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Unscheduled Outage to Multiple Systems
Hammer, Scholar, Snyder, WCERES, WSC Hadoop, and Data Depot began experiencing issues with networking around 10:00am EST. Engineers are currently diagnosing the issue and are working to identify a fix. We will provide an update by 1:00pm if the issue...
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Data Depot suffered a system failure around 5:15pm EDT. Engineers are currently diagnosing the issue and are working to identify a fix. Job scheduling has been paused while this issue is being addressed. We will provide an update by 9pm or earlier as...
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Box.com Research Lab Folders available for use
Research Computing is pleased to announce the availability of Box.com Research Lab folders to facilitate easy data sharing and collaboration. Box Research Lab Folders are the ideal complement to the Research Data Depot, and will provide accessibility...
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A power event around 8:40 am this morning affected all Research Computing resources, along with networking, and other resources around campus. Networking is offline making all resources inaccessible. Networking is slowly coming back online around 9:3...
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The Data Depot central servers lost their connection to Depot and all rebooted around 11:45am EDT. Servers are already returning, but engineers are watching the situation closely. Scheduling on clusters is being paused. Cluster jobs might be able...
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As of 12:15pm on Saturday, April 28, 2018, the Data Depot machines serving Windows, Mac, SMB/Samba and NFS clients have been upgraded and all Data Depot services have been returned to production. Users who were previously advised to connect to \\data...
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Depot Access Issues from ECN Systems
Update Working closely with ECN, RCAC engineers have deployed a new CIFS server to mitigate any incompatibilities. ECN users affected by this issue should connect to their Depot space though \\[datadepot2.rcac.purdue.edu](http://datadepot2.rcac.purdu...